How to Remove a Stuck item from a Washing Machine Drum
How to Remove a Stuck item from a Washing Machine Drum

Hi I’m Mat from espares in this video
I’ll be showing you how to remove a bra wire or other foreign object from
your washing machine. If during or after a wash cycle your
machine starts to make a strange noise when the drum turns it may well mean
that you have a foreign object trapped between the inner drum
and the outer drum. Now it’s essential you remove this as soon as possible
as it could perforate the drum causing flooding in your home
and irreparable damage to your machine. Safety first: Always unplug an appliance
before carrying out any work. Now as soon as you hear the noise coming
from something catching use a torch and look carefully at the perforations in the inner drum. Slowly turn the drum and try to identify
where the noise is coming from. You may be lucky and spot the end of a bra wire
and using your hands very carefully or a pair of pliers ease the bra wire
out of the perforations. You might need to turn the drum a little
to ease it out. The next problem I’m going to look at
is a small item of clothing trapped between the inner and outer drum. If you spin your drum and you can see
and feel a lot of resistance in the drum it may mean that something is trapped
between the inner drum and the outer drum. So what you can do is put a little gap
in the seal in between the seal and the inner drum. Turning the drum again
you may be lucky enough to see the item that’s stopping it from turning. However if you can’t it’s a good idea to
use a thin flexible probe such as a cable tie. And work that around
the outside of the inner drum to see if you can feel where the object is Ah, I can actually see it and feel that we have
a cloth trapped between the inner and outer drum. If you can pull that out with your fingers great but what may well happen in that case
is the item will break in half if it’s a rag such as this and you don’t want the other half
being trapped inside the machine. So to remove this i’m going to use
a flathead screwdriver and wedge that between the inner drum and the door seal
and then lever it back just to give me a bit more space to access the item inside. There we go, managed to get it all out. After removing the object give your drum a spin
to ensure that there isn’t too large of a gap between the drum and the seal. If there is you can easily knock the drum
back into place using a wooden mallet as you don’t want a larger gap to appear
making it even easier for clothes and objects to get trapped behind. If you’ve been unsuccessful in finding the object
between the inner drum and the seal it may well be that it slipped underneath the drum. To access underneath the drum you’re going
to have to remove either the heater or the sump hose to find the object. I’ve just removed the back of the Machine
and I’ll take the heater out to show you how an item
could be trapped in the heater itself. And there we can see the item. If you haven’t been unlucky and find that
the item isn’t on the heater. It’s worth taking a torch and having a
good look inside the heater housing to see if anything’s inside there. Failing that you want to gain access to the sump hose
from the bottom of the machine. In that instance it’s better if you put
the machine on to its side so you can access the sump hose safely. When putting the heater back in
make sure that you push it in firmly and that it engages with the bracket. I have put the machine on to its side
and remove the base plate here, and here we can see the sump hose. I’ve also loosen the clip so we can ease the hose off
and here we can see underneath the drum. So this is another way to access
underneath the drum. You can also tilt the machine back upright
and use a torch to shine through the perforations and then if you see an object
you could push it through and access it via the sump opening here. On some models of washing machine is possible
to remove the drum paddle from inside the drum which is another way to access underneath the drum. However on this model that’s not possible. If you’ve looked at all the techniques in this video
and you still can’t find the offending item it may well be they will have to
dismantle the drum itself. To do that please see another eSpares video how to replace the drum bearings
in your washing machine. Remember spares and accessories for all
the appliances around your home can be found on the eSpares website. Thanks for watching.

100 thoughts on “How to Remove a Stuck item from a Washing Machine Drum”

  1. Todd Fakes says:

    How did that cloth get in there?

  2. tibi czifra says:

    Tanks you so much!!!

  3. Mark Fisher says:

    man you have just saved me a costly repair bill and hours of wasted time!! my drum was grating, got a torch and found the end of a cotton bud stick poking out of a hole! my daughter is obsessed with the things, will be having words with her lol cheers 🙂

  4. Christopher Hawkins says:

    It was a bra wire for me! I didn't see it at first because I didn't know what I was looking for. I watched this video and calmly searched the drum and found the bra wire sticking out (actually each end was sticking out of a different hole.) It took some yanking but I got it out. Works like a charm now.

  5. Becky Cracker says:

    Hello I have a samsung front loading washer, the drum is not turning correctly and you can hear something in between the drums but can not figure out how to get it out.Samsung was no help

  6. Karys Snaith says:

    Just used a torch & managed to find and then remove a bra wire from the drum. Thanks for making this and saving me money having to call someone out to do a 1 minute job 😄

  7. Yishay Eliraz says:

    thanks a lot!

  8. Max Brause says:

    found a sock stuck my drum and managed to remove it. thank you so much!

  9. sandra dove says:

    i have a candy wasshing machine and the timer seems to have gone of sync its is going through a was but the timer isnt moving any advise please

  10. 0okierrao0 says:

    thank you so much for this! I had to go right to the last step but as soon as i opened the sump hose, an old sock was stuck there.

  11. Chris Homewood says:

    I have a zanussi lindo300 it wont drain and i have clothes stuck inside ? any ideas greatly appreciated.

  12. Jayne Williams says:

    Hi there, I think there is a coin stuck in the drum. It made some noise and now I cannot hear it. Will it have fallen somewhere or will it keep coming back? Thanks

  13. orchidstream says:

    Very helpful. Thank you!

  14. Vikrant panwar says:

    very nice

  15. Kevin McManus says:

    Good clear tutorial, nice one, thank you.

  16. Ozzie says:

    Thank you

  17. Scottish Lass says:

    Thank you so, so much. We had a bra wire stuck almost exactly as you showed. Saved us a plumber bill pal.

  18. codfanglers1 says:

    Had a bra wire stuck and feared the worst, nice easy fix thanks to your instructional video. A million thankyou's, our fridge freezer has gone kaput as has the dishwasher just as we are heading off away, really couldn't have done with a washer malfunction as well.

  19. Mark Kilham says:

    Thanks for the help mate, very helpful

  20. Josie W says:

    Thanks! solved the problem in minutes 😀

  21. Michelle Heston says:

    Is there a video on how to repair a hole in the drum from an item getting stuck in ripping a piece out

  22. E Benoit says:

    Thanks for the tips to resolve this problem. It helped me figure out what was wrong. I had to eventually remove the drain hose to get a stuck sock from the inner drum.

  23. jo2 e. says:

    this happens to our whirlpool front loader washer often.. i still do not understand HOW a sock goes in between the drum and clogs the drain everytime!!! help

  24. Simona Smilingytė says:

    Hi, I noticed I left a lipstick tube in the washing machine. I found the main part and little peace from the cap but I couldn't find the rest of the cap. It's plastic and about an inch long and half an inch wide. I can't really hear it making any noise. Could it have fallen in somewhere?

  25. astonlevi says:

    Thanks for the help! Problem solved, video liked. 🙂

  26. Paul Innes says:

    Thank you so much! Washing machine was making a terrible noise and I feared it had given up the ghost. Watched your video, took the heater out – and there was the bra wire that had been clicking against the drum (although 'clicking' is a very understated word for the deafening racket it produced when it was on its spin cycle). 40 minutes – and job done. Brilliant – thanks again.

  27. Zaneta S says:

    i have stuck the bra wire…i know , because i missed from mine bra …and i cant remove it, i cant see it . how to do?ill try to indetifecate, but is inside where i cant see..i am not lucky ..oh and i have the washing mashine zanussi advantage 106…please help.

  28. Paul McCartney says:

    Thank you.

  29. shoota49 says:

    Great help. My wife watched the video and pulled the offending bra wire out herself!! I'm now redundant!

  30. PHANTOM ZyK says:

    thanks a lot

  31. Mielikki1 says:

    OMG, you are a genius! Just managed to pull the sock out from between the drums, all before my boyfriend even came home! Wouldn't manage without this video, thank you millions!

  32. husam homsi says:

    thx man … u been so useful for me and i solved the problem as u do …
    thanks alot 👍👍

  33. victoria santana says:

    I have whirlpool wfw9150ww I find the Drain pum broken , i replaced it by New one , when I push botton play start the machine Sound a Beep and the machine does not Work , please let me know what to do

  34. Mayui Coelho says:

    Hello! I need a SUPER help: I was really stupid today and when I put some mats to wash and dry (LG 2in1) forgot I applied hot glue under them… when I opened the door it was a mess but I was able to remove most of the dried glue from the inside of the drum… but I can hear some pieces of the glue in between the drum and the inner part of the machine! It’s a brand new machine, just 2 months… I have no idea what to do! Please help me!

  35. Sid P says:

    Didn't know washing machines had a heater. Always thought it ran off hot water heater pipe. Thanks for the info.. . I got a small micro USB SD car lost inside.

  36. Say Roseanna says:

    Thanks eSpares, really useful! J x

  37. Mitzi Matsumoto says:

    Hi is it the same theory apply to Panasonic washing machine?

  38. nounygnounyg says:

    After i removed the stuck item and reinstalled the heater The heater leaks What should i do

  39. Gjonny Isufaj says:

    Anyway to lose a gold necklace 3.5mm in washing or drying? It is pretty thick but I’ve heard crazier things, please get back to me thanks?

  40. Astro Scope says:

    Excellent and very informative

  41. A. Armiento says:

    A plastic object ( liquid soap cap) was stuck at the back of my washing machine making noise. How can I remove it?

  42. staminaj says:

    Skip to 1min50 to get to the start

  43. Cai Ladd says:

    Fantastic, thank you!

  44. Reg Phenna says:

    Thanks, my drum was stuck and belt had popped off. This video got me up and running again in 30 minutes.

  45. lilbebe42 says:

    I had a bra wire get caught it made a noise the last 10mins of washing and when It finished I noticed a wire sticking through, got pliers and took it right out. Could it have caused any damage to the washer?

  46. smitten kitten says:

    Hi this video is brilliant. How do you detach the wires from the heater?

  47. Barrie Smith says:

    You sir are a legend. We have replaced 2 paddles twice each. Today the 3rd paddle came off too. The wife requested a new machine as this one was broken…. I looked though the drum with no luck. Took out the heater. No luck. Underneath I removed the hose. Boom! One sharpened bra wire fell out. I cleaned the hose and found Bobby pins and a coin too. I'm buying paddles from e spares now. you have a loyal customer. Thank you

  48. BurtonJaz says:

    Great video, found the wire no problem

  49. Lou O'Brien says:

    Awesome video. Saved me $200 for a job I did quite easily

  50. Wilko S. says:

    Thanks for the instructions. Saved me a lot of money. These damn socks…

  51. Danny Powlesland says:

    Simpules! Thx

  52. TihsreeD Lodge says:

    Fantastic video! We had 2 of the problems, as my husband is very handy and often fills his pockets with debris and doesn't always get his pockets cleaned out before his pants go into the wash! We will be more careful in the future. Thanks a million for the help!

  53. Proud Mummy says:

    Thanks for the video x

  54. luke cunningham says:

    Brilliant video, pulled the strap right out just like in the video, saved my girlfriend from having to call out a repairman 🙂

  55. Definitive1 says:

    Hello sir. I had an article of clothing stuck but was able to get it out. However, washing machine will not turn on now. Any advice?

  56. Do one says:

    Hi , we recently have bought a “recon” indisit washer/dryer- everything appears to work however the machine is noisy a high pitched whirring noise – I don’t think it’s the bearings on the drum – I’d say something to do with the motor ? Makes the noise more going clockwise any ideas 💡 I’m told the brushes have been done – I should add the drum spins free by hand

  57. Metcalfe Kids Dancing says:

    Thank you! That is all 🙂

  58. Anish Bhageerathan says:

    Thanks a lot Mat I managed to pull out the bra wire just the way you did it. Thanks for saving money.

  59. Iris Voncken says:

    Thanks! Got it out in no time 🙂

  60. mariam elsakka says:

    what if it is a coin that fell underneath the drum??
    can i turn on the machine normally or will cause damage? my machine is an lg new model i don't know what to do?

  61. Gravity Mathcorp says:

    Bra wire in heating casing – took the time to descale it too – great article – cheers mate!!

  62. Koffeey says:

    Hi guys. Hopefully you’ll see this. I had a medium sized nail (as in the ones you hammer) stuck, just like the bra wire in your video. It made the machine make a lot of noise for the good last 10 minutes of a wash, when the centrifuge started. When I pulled it out, it had been bent a bit. Hopefully it only scratched the inside of the outer drum, but is that bad?

  63. Sylvia Mejri says:

    Just done it after watching. Brilliant, thanks!

  64. Raf Bartek says:

    Best online one video

  65. Zoltán Fülöp says:

    Thanks a lot! I managed to find the bra iron in the heater box 😉

  66. Bryan Hauschild says:

    I have a huge gap, 3/4” between drum and seal! So I have to clean sump 6-8 times a year!

  67. Steve Morgan says:

    Excellent, now if I’d only seen this before taking the top off!
    Thanks so much for brilliant solution!

  68. Crazy Sprite says:

    I finally found my socks

  69. Rupesh pant says:

    Good video sir thanks

  70. barry baker says:

    Many thanks for this video, it was very helpful. There was a terrible noise during the the spin cycle. I removed the heater followed by the sump pipe and managed to find the culprit a £1 coin, thanks.

  71. x Mimi x says:

    Thank you so much, it was very helpful❤

  72. my pov says:

    How to remove socks ?it fell inbetween the outer and inner drum of top load washing machine

  73. jamesdarlington says:

    So we know there's a bra wire in ours as partner is missing one and we can hear the light scraping. No end showing from inside drum, have looked between inner and outer and no sign there, have shone torch inside drum and can see the inside of the outer drum through it but no sign of missing bra wire. Sounds like the scraping is coming from top of drum rather than bottom near sump, what could I do now?

  74. Shade Aristotle says:

    I knew it was a bra wire, but I had no clue on how to get it out, but after following your advice I managed to see it poking through a hole and pulled it out. You just saved me £30 the weekend before Christmas! Thank you.

  75. bhupender kumar says:

    Thanks bro for valuable information.

  76. Soma Electricals says:

    for easy access remove front rubber seal

  77. ScantPear809896 says:

    Lever not leever

  78. David Barnard says:

    I looked for the bra wire and didn't see it so took half the machine apart before I scratched my head and came on trusty old YouTube. Look with a torch you showed me….I found it in 10 seconds 😂 many thanks for saving my day!

  79. hassan osman says:

    محفظة نقود

  80. luciano bestia says:

    thank you man! You just saved my day. It was a bra wire. Not mine !

  81. Davxnte says:

    instructions unclear got my dick stuck

  82. Selorm J says:

    This video saved my life. Thanks man!

  83. Anneka Lunn says:

    What does sharp washing and dry do get warm when try dry clothes

  84. ashok dobariya says:

    Thank you sir

  85. Sunil A Williams says:

    thank you very much for the video, my washing matching back to work after removing stuck cloth

  86. Gemma Stedman says:

    Thank you thank you!

  87. Debbie Brown says:

    I got a flat sheet stuck twisted under the drum what do I do? I tried to get it loose but it didn't work. It's in there stuck.i hope I don't have to call a repair man. But looks like I will. This has Never happened before. HELP😭

  88. Kai Kono says:

    0:46 "use a torch" *gets torch* YOU DIDNT TELL ME IT WAS GONNA SET MY MOTHER F*CKIN WASHING MACHINE ON FIRE! *watches video again* OOF you meant a flashlight ….. welp im f*cked! lol

  89. John Kerr says:

    Sir, ye are a wizard of the washing machine world. I had very quick look at the machine after stopping your video in mid-flow and just as you excently explained, and just by sheer good fortune and luck when I slowly rotated the drum a sock popped up to say hello and with some gentle persuasion I was able to remove . When my wife was going to bed last night she was adding a new washing machine to her list of purchases so thank-you for the profeesional video.
    All the best from West Dunbartonshire

  90. Peter Kennedy says:

    Awesome video, thanks for YOUR knowledge 😀

  91. Glynn Jones says:

    Wonderful, helpful video. Thank you so much.

  92. VER V3F says:

    What do I do if there is a bunch of paper?

  93. Sharath Kumar says:

    Thank you very much I solved my problem 👍

  94. ioana vxl says:

    What about a hamster trapped in a washing machine? 😭

  95. Paul Adams says:

    An unholy noise.. you tubed you guys .. bra wire stuck .. pulled it out.. no unholy noise.. a million thanks guys and dolls

  96. Happy Yin says:

    Real man fix problems. Thanks.

  97. Berelahalba says:

    What is I have something stuck in the pipe that makes the transition between detergents and laundry, the one from the detergent container

  98. Agung Sulistiawan says:

    Thank you. Save time to fix the washing machine issue.

  99. George West says:

    Fml I was looking in between the rubber thingy and the drum and flashing light inside the drum for a minute now. I can clearly remember putting two white socks into the washing machine and only one came out. It was a short one, could it slip into the gap and get sucked up into the drain tube anyhow? Because if not I have absolutely no clue where else it might be

  100. ian buss says:

    Very Helpful, how do you replace the drum paddle on this model?

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